"A family business, Serving Cornwall and the South West since 2001"
Telephone: 01736 755 927.. Fax: 01736 756 263. E-mail: info@hsc-mobility.co.uk.
Guides F.A.Q
   
 
Frequently Asked Questions
 


Where can I find you?

Our Showroom and servicing centre are based at Mobility House, on the Marsh lane Industrial Park, Hayle, Cornwall. Directions are listed on our 'Contact Us' page.

What are your showroom opening hours?
We are open 9am-5pm Monday to Saturday. We are not open on Sundays, Bank holidays, or public holidays.

Why do I need an assessment for a wheelchair or mobility scooter?
As part of our company code of practice, and in line with the guidelines of the BHTA; we always provide an assessment with regard to wheelchairs, powerchairs, mobility scooters and certain mobility aids. This is to ensure that the item in question is suitable for you, and fit for the purpose intended.

Why do I need to register my mobility scooter with the DVLA?
If your vehicle falls under the category laid out by the Highways regualtions 1988, and as such is capable of over 4mph (or over a certain weight); you must display a tax disc. An explanation of this can be found here.

Do you deliver outside of the South West?
Presently, only our Daily Living range is available for postal delivery for areas outside of Cornwall.

Why can't I buy your wheelchairs or scooters online?
We adhere to a strict code of practice, in that an individual must be assessed for which ever wheelchair or mobility scooter they are interested in purchasing. Therefore, those type of products cannot normally be purchased online.

Why are there no prices on your Wheelchairs?
Many of our wheelchairs are prescription based, and the overall price is dependent on that individuals prescription. As such, extra modifications to a normal specification will normally result in an variation in that price.

Do you hire equipment outside of Cornwall?
Unfortunately, we do not provide a hire service outside of the Cornwall
area.

 

Just a few of our Customer Testimonials

..'Thank you very much for all the kindness you've shown us. The wheelchair has been very useful,
you have been so pleasant to deal with from
the start and we wouldn't hesitate to recommend you.' - The Mann-Ballard Family

'I could not recommend H.S.C Mobility Highly enough. You have given me the very best service. I could not get a better service if I was in a car showroom buying a Rolls Royce!' - Mr K.Knight

'I have been using H.S.C Mobility since 2003 and I find it hard to beat their personal and professional way of dealing with client's needs...I would recommend many people to H.S.C Mobility.'
- Ms B Thomas, Occupational Therapist

'Thank you so much for being so helpful when fitting the overhead hoists. You made it as stress free as you possibly could, and you were very kind and courteous (I didn't need to take the hoover out when you left). I couldn't have wished for a better service..'
- Ms J. Hay

'Thank you for such an excellent service. Truly remarkable in this day and age.'
- Mr R.Brown.


We are BHTA members

 
 
 
PLease note that all phonecalls are recorded for training purposes
This website copyright © HSC Mobility Ltd, Mobility House, Marsh lane Industrial Park, Hayle, Cornwall, England, TR27 5JR
Not affiliated or endorsed by the Health and Social Care (HSC) service in Northern Ireland.
HSC Mobility Ltd, Company number 7371585. Registered office in England & Wales.